This Privacy Policy explains in precise detail how pkrpin collects, processes, stores, shares, and protects the personal data of every user who registers on or interacts with the pkrpin platform at pkrpin.net. We handle your data with the same seriousness with which we handle your money — both are entrusted to us, and both are protected accordingly.
pkrpin does not sell, rent, or commercially transfer your personal data to any third party for marketing or advertising purposes — ever.
All personal data stored by pkrpin — including CNIC copies, bank details, and transaction records — is encrypted at rest and in transit using industry-standard protocols.
You have the right to access, correct, and request deletion of your personal data held by pkrpin. All such requests are processed within 30 days of receipt.
pkrpin's data practices comply with the data protection obligations imposed by our international gaming license. Independent audits verify our compliance periodically.
This Privacy Policy is issued by pkrpin ("pkrpin", "we", "us", "our") and applies to all personal data collected, processed, or stored in connection with your use of the pkrpin website (pkrpin.net), all games and betting markets accessible through the Platform, and all customer support communications you initiate with pkrpin.
pkrpin is deeply aware that its users — Pakistani players who entrust us with their CNIC details, bank account information, mobile wallet credentials, and gaming activity — are placing a significant level of trust in this platform. This Privacy Policy is our formal, binding commitment to honour that trust. We have written it in plain English wherever possible, alongside the legal language required by our licensing obligations, because we believe you have every right to understand exactly what happens to your personal information.
This Policy applies to all current and former registered users of pkrpin, all visitors to pkrpin.net who have not yet registered, and all individuals who contact pkrpin's support team whether or not they hold a pkrpin Account.
For the purposes of applicable data protection law, pkrpin is the data controller in respect of all personal data collected via the pkrpin platform. This means pkrpin is responsible for determining the purposes for which your personal data is processed and the means by which such processing occurs.
pkrpin operates under an international gaming license. The data controller entity is the licensed operating company registered in the licensing jurisdiction, whose registered address and company number are available to verified users upon request by contacting our Data Protection Officer at the address set out in Section 16 of this Policy.
Where pkrpin engages third-party service providers (such as KYC verification companies, payment processors, or game software studios) to process personal data on its behalf, such parties act as data processors under the written direction of pkrpin and are contractually prohibited from using your personal data for any purpose other than the specific service they are engaged to perform.
pkrpin collects the following categories of personal data, depending on your interaction with the Platform:
| Data Category | Specific Data Points | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, CNIC number, CNIC front and back images, passport number and scan | Registration & KYC verification |
| Contact Data | Email address, Pakistani mobile number (including carrier information), physical mailing address | Registration; contact with support |
| Financial Data | JazzCash/EasyPaisa account numbers, bank account details (HBL, UBL, Meezan, etc.), payment card information (last 4 digits and card type only — full card numbers are never stored), transaction history | Deposit, withdrawal, and KYC processes |
| Gaming Activity Data | Wager history, game session logs, bet amounts, game types played, win/loss records, bonus usage, responsible gaming limit settings | Continuous — during all Platform activity |
| Technical Data | IP address, browser type and version, operating system, device identifiers, screen resolution, session timestamps, login history (including device and approximate location) | All visits to pkrpin.net |
| Communications Data | Live chat transcripts, email correspondence, support ticket content, survey responses | Any support or communications interaction |
| Compliance Data | Source of funds declarations, politically exposed person (PEP) screening results, sanctions screening results, AML monitoring flags | KYC; ongoing regulatory monitoring |
pkrpin does not collect sensitive personal data (such as biometric identifiers, medical records, or religious or political beliefs) unless explicitly required to do so by applicable law or regulatory obligation.
pkrpin collects personal data through the following means:
pkrpin does not purchase personal data from data brokers or third-party list providers. All data collected by pkrpin relates directly to your interaction with the pkrpin Platform or is required for regulatory compliance purposes.
pkrpin processes your personal data on the following legal grounds, depending on the nature of the processing activity:
pkrpin uses your personal data for the following specific purposes:
pkrpin does not sell, rent, or transfer your personal data to third parties for commercial purposes. Data sharing is strictly limited to the following categories of recipients and the stated purposes:
All third-party service providers engaged by pkrpin are required to enter into data processing agreements that impose obligations equivalent to those pkrpin itself undertakes in this Privacy Policy.
pkrpin's primary server infrastructure is located within the licensing jurisdiction. However, some of pkrpin's third-party service providers (including game studios and KYC verification platforms) may process data on servers located outside Pakistan. Where such international transfers occur, pkrpin ensures that appropriate safeguards are in place, including:
By registering a pkrpin Account, you acknowledge that your data may be processed in jurisdictions outside Pakistan as described in this section. pkrpin does not transfer your data internationally beyond what is required to deliver the Platform's services and comply with regulatory obligations.
pkrpin retains personal data for the minimum period necessary to fulfil the purposes for which it was collected, subject to any longer retention period required by our gaming license or applicable law.
| Data Type | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of Account + 5 years post-closure | Gaming license regulatory requirement |
| KYC documents (CNIC, passport) | Duration of Account + 5 years post-closure | AML regulatory requirement |
| Financial transaction records | 7 years from transaction date | AML and financial regulatory requirement |
| Gaming activity logs | Duration of Account + 5 years | Gaming license audit obligation |
| Support communications | 3 years from last interaction | Legitimate interest (dispute resolution) |
| Marketing consent records | Until consent withdrawn + 3 years | Consent compliance evidence |
| Technical / log data (IP, session) | 12 months from collection | Security and fraud prevention |
Upon expiry of the applicable retention period, pkrpin will securely delete or irreversibly anonymise your personal data. Data that has been anonymised in a manner that prevents re-identification may be retained indefinitely for statistical and analytical purposes.
pkrpin uses cookies and similar tracking technologies on the pkrpin.net website. A cookie is a small data file stored on your device by your web browser at the request of the website you are visiting. pkrpin uses the following categories of cookies:
pkrpin does not use advertising tracking cookies or third-party behavioural marketing cookies. The Platform does not participate in retargeting advertising networks or share cookie data with social media platforms.
You may manage your cookie preferences through your browser settings. Note that disabling certain cookies may impair your ability to use the pkrpin Platform. For further guidance on managing browser cookies, refer to your browser's official help documentation.
pkrpin implements technical and organisational measures appropriate to the sensitivity of your personal data to protect it against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Subject to applicable law and our regulatory obligations, you have the following rights with respect to the personal data pkrpin holds about you. To exercise any of these rights, submit a written request to pkrpin's Data Protection Officer using the contact details in Section 16.
The pkrpin Platform is strictly intended for adults aged 21 years and above. pkrpin does not knowingly collect or process personal data from individuals under the age of 21. Any Account discovered to have been registered by or on behalf of a person under 21 will be immediately suspended, all associated data will be preserved for the minimum period required by law, and all balances will be handled in accordance with applicable regulatory requirements.
If you are a parent or guardian and you have reason to believe that a minor has registered on the pkrpin Platform using your or their own details, please contact pkrpin support immediately via Live Chat or at [email protected]. We will investigate and take action without delay.
pkrpin employs CNIC-based age verification as a primary control against underage access. This is a mandatory step that must be completed before any withdrawal is processed. Accounts that cannot produce valid CNIC documentation confirming the user is 21 or older will be closed and balances handled appropriately.
pkrpin processes your gaming activity data — including session duration, wager frequency, deposit and withdrawal patterns, and responsible gaming tool usage — for the purpose of monitoring for signs of problem gambling. This monitoring is a requirement of pkrpin's gaming license and reflects our genuine commitment to the wellbeing of our users.
Where pkrpin's responsible gaming monitoring identifies patterns consistent with problem gambling behaviour, we may:
Data collected and processed for responsible gaming purposes is handled with particular care and is not used for marketing or profiling purposes unrelated to player protection. For full details of the responsible gaming tools available on pkrpin, visit our Responsible Gaming page.
Self-exclusion requests are processed within 24 hours. Once self-exclusion is in effect, pkrpin will suppress all marketing communications to the excluded Account for the full duration of the self-exclusion period.
pkrpin reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or our licensing obligations. The "Last Updated" date at the top of this page indicates when the most recent version was published.
Where changes to this Policy are material — meaning they significantly affect your rights or how we process your personal data — pkrpin will notify registered users via a prominent notice within the pkrpin Platform and/or by email to your registered address at least 7 days before the changes take effect.
Minor updates (such as clarification of existing language, correction of typographical errors, or reformatting without substantive change) may be published without advance notification, but the "Last Updated" date will always be revised to reflect the publication date.
Your continued use of the pkrpin Platform following the publication of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed of how pkrpin handles your personal data.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to raise a complaint about how pkrpin has handled your personal data, please contact our Data Protection Officer through the following channels:
pkrpin will acknowledge receipt of any data rights request within 3 business days and will aim to resolve it within 30 days. Where a request is particularly complex or involves a large volume of data, the response period may be extended by a further 30 days, of which you will be notified.
These are the six data protection principles that govern every decision pkrpin makes about your personal information — published clearly, kept genuinely.
Your CNIC number, mobile number, email address, and financial information are never sold, rented, or shared with marketing companies, advertisers, or data brokers — not under any circumstances, not for any price.
256-bit SSL encrypts every byte of data between your device and pkrpin's servers. AES-256 encryption protects stored documents. The same encryption standards used by global financial institutions protect your data here.
You have the right to see every piece of personal data pkrpin holds about you. Submit a request via email or Live Chat and you will receive a complete data export within 30 days — no fees, no obstacles.
When your Account is closed and the mandatory regulatory retention period ends, pkrpin deletes or irreversibly anonymises your personal data. You may also request early deletion of specific non-mandatory data categories at any time.
pkrpin does not hold your data indefinitely. Section 9 of this Policy sets out precise retention periods for every category of data. When the clock runs out, the data is gone — securely and permanently.
Privacy requests and data complaints are handled by pkrpin's compliance team — not a general support queue. Acknowledgement within 3 business days. Resolution within 30 days. In English or Urdu.